In chapter 11 ( Groundswell: Winning in a World Transformed by Social Technologies ), Charlene Li and Josh Bernoff talked about how to use the power of the groundswell to motivate employees. Motivation is an employee's intrinsic enthusiasm about and drive to accomplish activities related to work. Motivation is that internal drive that causes an individual to decide to take action. Every person has activities, events, people, and goals in their life that they find motivating. The trick for employers is to figure out what employees really want and create a motivating work environment. The workplace is evolving and shifting. Leaders need to realize that the wants and needs of employees are changing. We saw this when we learned how to create a culture where Millennials and members of Generation Z can thrive. Empowerment and motivation happen when people solve their own problems and create their own aspiratio...